Hustla

At Hustla, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our mobile application or website. By using Hustla, you agree to the terms outlined in this policy.1. Information We Collect
We collect various types of information from and about our users, including:a. Personal Information:
- Name
- Email address
- Phone number
- Government Identification (For age verification)
- Location data (for service tracking and finding local workers)b. Usage Information:
- Device information (e.g., IP address, device type, operating system)
- App usage data (e.g., interactions with the app, pages viewed, features used)c. Service Worker Information:
- Service listings and descriptions
- Work schedules, availability, and rates
- Service worker location (for real-time tracking during bookings)
- Communication history with customers (via in-app chat)2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Hustla platform, as well as for the following purposes:- Facilitating bookings between customers and service workers
- Processing payments and transactions
- Providing location-based services (e.g., tracking workers and finding local professionals)
- Enabling communication between users and service workers
- Sending notifications, updates, and promotional offers
- Improving user experience by analyzing app performance and usage
- Complying with legal obligations and resolving disputes3. How We Share Your Information
We may share your personal information under the following circumstances:a. With Service Workers: For the purpose of facilitating bookings, we share relevant information (e.g., customer contact details and location) with service workers.b. With Customers: Service workers' contact details and location information may be shared with customers to facilitate communication and service delivery.c. With Third-Party Service Providers: We may share information with trusted third-party service providers for payment processing, data analytics, customer support, and other services that help us operate Hustla. These third parties are bound by confidentiality agreements and are only permitted to use your information for the services they provide.d. For Legal Reasons: We may disclose personal information if required by law or if we believe such action is necessary to protect the rights, property, or safety of Hustla, our users, or the public.4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.5. Your Choices and Rights
You have the right to:
- Access and update your personal information within the app
- Opt-out of receiving marketing communications by adjusting your notification preferences
- Delete your account and associated data by contacting us at [email protected]
- Control the collection of your location data by adjusting your device settings5. Retention of Information
We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. When your information is no longer needed, we will securely delete or anonymize it.6. Third-Party Links and Services
Hustla may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.8. Children's Privacy
Hustla is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will notify you by posting the revised policy on our website and within the app. Your continued use of Hustla after the changes become effective indicates your acceptance of the revised policy.10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]

Option 1: Self-Service You can delete your profile directly within the application by accessing your profile tab.Option 2: Support Assistance If you need additional help, contact us at [email protected] and our team will assist you with complete account deletion.

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